Medicare Advantage Network Adequacy
ASRS is advocating to:
- Assure that retina specialists are viewed distinctly from ophthalmologists in health plans
- Require plans to use apples-to-apples comparisons of retina specialists when determining quality and cost efficiency, especially given the age and multiple health conditions of their patient populations
- Secure a Medicare provider/supplier code for retina specialists
Without retina specialists in Medicare Advantage provider networks, patients will be left without appropriate retina care. In 2013, UnitedHealthcare (United) terminated all retina specialists in a 50-mile radius of Gainesville, Florida, failing to provide referrals to alternate physicians who specialize in retinal diseases. Then in 2014, ASRS received reports that United and other payors initiated quality and cost efficiency-based tiering programs. As Medicare Advantage plans attempt to control costs, they continue to deem retina specialists as having a “higher cost of care relative to other network providers." Once labeled as higher cost, providers face the likelihood of being removed from networks or designated a "lower-tier" performer.
These tactics used by Medicare Advantage organizations to remove retina specialists are based on flawed metrics that unfairly compare retina subspecialists’ billing to that of general ophthalmologists’ per-capita costs and caseloads -- an apples-to-oranges comparison considering the advanced age and health conditions of many retina patients. CMS explicitly mandates that MA plans provide enrollees coverage for all original Medicare-covered services (excluding hospice), and supply an adequate network of physicians to provide those services. By not requiring that retina specialists be included in their networks, ASRS believes MA networks are depriving patients of necessary subspecialty care.
The Society led the way in exposing this problem, spurring an investigation by the Government Accountability Office (GAO). In letters to CMS, Health and Human Services and the Department of Justice, as well as in discussion with the GAO, ASRS repeatedly requested:
- CMS not rely on GEO-Access reports when determining network adequacy as they use Medicare’s specialty designation codes, which do not include many subspecialists.
- Health carriers be required to assess and monitor sufficiency of specialty and subspecialty providers by reviewing claims history and maintaining a panel of physicians who have historically billed for those covered services.
- CMS evaluate network adequacy by reviewing:
- annual examination of beneficiary use of out-of-network services;
- disenrollment reports; and
- provider complaints on referrals and emergency room utilization.
- That health plans be prohibited from making network changes during open enrollment and only be permitted to terminate a physician for cause during the plan year. And, if a provider is terminated, the health carrier should be required to update its directory and notify all covered patients who have been seen within the past year.
The ASRS was pleased that the GAO recognized the problem and acknowledged the Society's recommendations in its report, Medicare Advantage: Actions Needed to Enhance CMS Oversight of Provider Network Adequacy.
National Insurance Commissioner's Model Act
To further address the problem of Network Adequacy at the state level, ASRS participated in a Network Adequacy Working Group to provide input to the National Insurance Commissioners’ (NAIC) Managed Care Plan Network Adequacy Model Act (Model Act). ASRS submitted a letter to NAIC on January 12, 2015, offering specific recommendations that were adopted in the final version of the Act, renamed the Health Benefit Plan Network Access and Adequacy Model Act.
Taxonomy and Provider/Supplier Codes
A retina taxonomy code is one way to help distinguish retina specialists from general/comprehensive ophthalmologists and has important implications for:
- Assuring network adequacy so that patients have access to services and a sufficient number of retina specialists in their health plan networks;
- Making sure programs aimed at assisting patients in medical decision-making, such as CMS' Physician Compare, provide subspecialty level information that allows accurate comparisons; and
- Preventing CMS and other health plans from penalizing retina specialists by inappropriately comparing them to comprehensive ophthalmologists instead of their subspecialty peers.
In November 2016, the National Uniform Claim Committee granted the ASRS request for a unique retina specialist taxonomy code. The creation of a new taxonomy code marked a significant milestone in the ASRS's ongoing efforts to level the playing field for retina specialists. ASRS shared the important news with America’s Health Insurance Plans (AHIP), United, Cigna, Anthem, Aetna, Humana and Univera and continues to encourage all insurers to use the retina specialist taxonomy code.
To ensure apples-to-apples comparisons for retina specialists in the Medicare Program, ASRS learned it needed the taxonomy code to apply for a unique provider/supplier code. ASRS has applied to CMS for the provider/supplier code and is awaiting its response. Meanwhile, ASRS continues to advocate that CMS use the retina taxonomy code in all its programs.
- ASRS Recommendation Letter to CMS and HHS - May 21, 2014
- ASRS Recommendation Letter to HHS, CMS, and DOJ - Nov. 22. 2013
- ASRS, AMA, and 80 medical societies Joint Letter to CMS - Nov. 6, 2013
- ASRS Urges Support for Bipartisan Bill to Assure Timely Access to Care for Seniors in MA Plans September 18, 2019
- ASRS, Alliance Respond to CMS RFI on Burden Reduction August 13, 2019
- ASRS Advocacy Efforts Secure Taxonomy Code for Retina Specialists Nov 11, 2016
- ASRS Advocates for Network Adequacy in Federally-Facilitated Exchanges Under the Affordable Care Act - December 23, 2015
- Update: ASRS Joins AMA Coalition Letter Urging NAIC to Assure Adequate Networks for Plans and Patients - November 3, 2015
- ASRS, the Retina Society, Macula Society and AAO submit request to the NUCC to establish a separate taxonomy code for retina specialists. If granted, the code will allow CMS and other payers to distinguish retina specialists from general ophthalmologists for payment purposes. - October 2015
- GAO acknowledges ASRS recommendations in its report on the Centers for Medicare & Medicaid Services (CMS) oversight of Medicare Advantage (MA) plan network adequacy - September 28, 2015
- CMS releases the final rule for 2016 Medicare Advantage plans that includes positive steps for ensuring patients have access to covered services. ASRS is pleased that CMS will implement a protocol to effectively address inquiries and complaints related to enrollees being denied access to a contracted provider. - April 6, 2015
- CMS responds to the February 12 coalition letter agreeing to consider additional recommendations to ensure network adequacy, including: a special election period for MA enrollees who change plans due to network narrowing; and a retrospective analysis of whether patients affected by network narrowing were disproportionately sicker and/or older. In addition, coalition advocacy also leads to significant improvements in the final MA Call Letter related to directory accuracy. - March 30, 2015
- At the request of the GAO staff in charge of its Medicare Advantage study examining MA network adequacy standards, ASRS meets with GAO leaders to provide evidence of the problem and guidance on improving network adequacy. - March 24, 2015
- ASRS Gets Help from Leading Democrat on MA Narrow Networks. ASRS letters, along with the efforts of the AMA and Connecticut Medical Society among others, lead to a request by Rep. Rosa DeLauro, D-Conn. and the Connecticut delegation in the House of Representatives, with Senators Richard Blumenthal, D-Conn., Sherrod Brown, D-Ohio, and Sheldon Whitehouse, D-R.I. signing on to request a GAO investigation into the issue of MA narrow networks. - March 18, 2015
- ASRS’s March 6 letter responds to the draft Call Letter by explaining the fundamental flaw in CMS’ criteria that requires MA plans to use provider specialty codes that do not capture subspecialists. As a result, subspecialists may not be considered when a plan is compiling its network or being assessed for network adequacy. ASRS urges CMS to revise its criteria for future contract years to appropriately account for access to subspecialists when assessing provider network adequacy. - March 6, 2015
- ASRS joins a coalition of 30 allied specialty organizations in a letter to CMS voicing strong concern over issues related to policy and payment changes outlines in their 2016 draft Call Letter for MA organizations. - February 12, 2015
- In a letter to the National Association of Insurance Commissioners (NAIC), ASRS voices support for their Managed Care Network Adequacy Model Act for the states, but recommends modifications to ensure that consumers have timely access to highly subspecialized physicians, including retina specialists. - January 12, 2015
- In conjunction with partners in the Network Adequacy Working Group, ASRS meets with members of Congress in Washington, DC to ensure support for in-network access to subspecialties and raising awareness of broader network adequacy issues. - December 2014
- ASRS sends letter to HHS and CMS urging that MA beneficiaries continue to have access to all Medicare covered services including Medicare Part B drugs. - May 21, 2014
- ASRS letter to HHS and CMS urges suspension of systematic MA network termination of retina specialists and extension of Medicare open enrollment period until both CMS and the DOJ conduct an investigation to evaluate the appropriateness and impact of mass terminations. - November 22, 2013
- ASRS signs on to 80-organization coalition letter to CMS highlighting issues with network adequacy. - November 6, 2013
- ASRS launches advocacy campaign to assure network adequacy and to combat narrow networks and inappropriate termination of retina specialists from MA plans. - October 25, 2013